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Overview
💎 Sparrkles Refund & Return Policy
🕓 Last Updated: October 2025
At Sparrkles, your satisfaction is our top priority.
We carefully inspect all items before shipping, but if you face any issue with your order, we’re here to help.
🔄 Returns & Exchanges
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You can request a return or exchange within 3 days of receiving your order.
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To be eligible, items must be unused, unworn, and in their original packaging with all tags attached.
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We only accept returns for damaged, defective, or incorrect items delivered.
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Color variations due to lighting or display settings are not considered defects.
💰 Refunds
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Refunds are issued only for eligible returns after inspection by our quality team.
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Refunds are processed through JazzCash, Easypaisa, or bank transfer within 5–7 business days after approval.
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Shipping and advance payment charges are non-refundable.
🚫 Non-Returnable Items
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Sale or discounted items
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Customized or made-to-order products
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Accessories and innerwear
📦 Return Process
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Contact us via WhatsApp or email at contact@sparrkles.com within 3 days of receiving your parcel.
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Share your order number, item name, and issue details.
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Our team will guide you through the return procedure and address confirmation.
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Once approved, you may be asked to send the parcel back to our return address.
⚠️ Important Notes
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Returns sent without approval will not be accepted.
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In case of Cash on Delivery (COD) orders, the advance amount is non-refundable if the customer cancels after dispatch.
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Please ensure you record a short parcel-opening video to claim any damage or missing item.
📞 Need Help?
For any return or refund query, contact us:
📧 contact@sparrkles.com
📞 0329-7963637
We’re always happy to help
